The Cooler Company Heating & Air Conditioning

Be aware that swamp cooler maintenance actually performed is not what is shown in the videos. Be sure to clarify what exactly will be done ahead of time. We could have saved $120 with another company for the exact same service.

The Cooler Company replaced our evaporative cooler in 2021 and we were impressed with how efficient and professional they were. They clearly explained our options and the process. They were able to put in the new unit quickly and we've loved it. When our furnace died last week, we decided to call The Cooler Company to repair it since we were so happy with their previous work. They spent a significant amount of time trying to diagnose the problem and were upfront that the cost of repair was going to be a significant portion of replacement - and still might not fix the problem. The furnace was 20 years old, so we decided to replace it - which they were able to do only two days later! But I was most impressed by Gordie and Tyler when they came out with the new furnace. Tyler stopped to ask about an oddity, rather than just slapping the furnace in and going on their way. Turns out our house had no return air ducts and was in fact sucking in air from just above our gas water heater - a

Service was good until recent issue. Their technician replaced a cracked solenoid on the unit while I was out of town and turned water on to the unit in the basement, but failed to close the drain valve which sits immediately next to the water supply valve so the unit and supply lines can be drained completely in the fall. So a majority of the water was immediately flowing into the sewer line and continued to do so until I returned 9days later to the sound of water flowing loudly in my basement, thankfully all went in the sewer line as designed, but 50k gallons were wasted and my water bill is over $300 this month. An honest mistake and I told them as much, 4 times, and when the owner/manager finally got to me 2 weeks after my first call to them I was given excuse after excuse and no proposed resolution. BTW This issue also resulted in Denver Water flagging my residence and coming out and inexplicably shutting off the drip irrigation system that fed my raised vegetable garden bed c