All Temperatures Controlled, Inc

I manage a liquor store and our compressor that cools our beer cooler went down. Dan came out on August 30th, found the problem and ordered us a new compressor. The compressor company said that it would arrive on September 6th, which meant we would have warm beer for the Labor Day weekend. Dan called me on Sept. 1st said it had arrived early and he would be out with his crew at 3am the next morning! He stated he didn't want me missing the beer sales. They had me up and running by 10:00am, and cold beer by 12:00 going into Labor Day weekend. They left here and still had a FULL day of scheduled repairs ahead of them. Best customer service we have ever had!!!!!

The team at ATC has serviced my HVAC needs for nearly five years at two different houses. Shortly after moving into my first house in December 2009, my furnace died during one of those ultra-cold snaps. David spent a lot of time on the phone with me on a cold January night diagnosing the issue, and when we determined it was in fact time for a new furnace, ATC installed it the next day at a fair price when many other contractors may have taken advantage of the situation. The furnace ran without issue during our time at that house. At our new house, ATC installed an AC unit and worked with me to ensure I was happy with the product. During that install, they noticed that our builder didn't use a proper fitting on the gas line to the furnace resulting in a small gas leak, and they repaired the leak while they were at the house. It was a simple fix, but that's a level of customer service that you won't find most places. They returned recently to service the furnace in preparation for winter

I spoke with their scheduler on the phone and she was very friendly and helpful. We set up an appointment between 9 - 11 the next day and I took off of work to make sure I could be home. At about 8:30 AM the day of the appointment I was notified that I was not in their service area (something you think they would have checked when I made the appointment). I realize it's not their fault that I live outside their service area, but it is their fault that they agreed to come out without checking my address.