UNI Design

We attempted to contract with UNI for our siding replacement after the July 2018 hail storm. After multiple attempts to schedule our siding replacement (3 months of us calling and emailing with no response), we ended up using a different company. Now, 4 months later we received a call to follow up on our bid. The person who called us was not professional and made excuses for why he was just now reaching out and why he did not respond to our emails in the preceding 4 months. Edited to Add: The owner Mark visited my husband and apologized. He is a stand up guy - it is unfortunate we had the experience with the contractor that we did.

We are so happy with UNI that we will use them for our next two large projects. The business is staffed with talented people ... the owner, designer, carpenter, ceiling specialist, painters, wall experts, electricians ... are all trustworthy, pleasant, and easy to communicate with. They use high quality materials that make the decision process easier. When remodeling our kitchen and lower floor UNI worked like a well-oiled engine, in other words the right hand knew what the left hand was doing. Carol Shepard was instrumental in designing what we think is the best kitchen in the world!

Initially we had a great experience, but later realized that it was clear that once the contract was signed we we're no longer a priority to them. I had to contact them multiple times to come back and fix both a piece of siding and a window. To this day, the window still rattles. After the third time they came out to fix the rattling window, and I lost my patience with the matter, the workers from UNI laughed in my face and still didn't fix it. It was very hard to find the owner's contact information, but once I did he asked to come out to the house to discuss what had happened and see about actually fixing the window and siding. He made it clear that he wasn't too concerned about the way his employees laughed when I got upset, but was able to somewhat fix the window. Unfortunately, I still hear the scratching noise from their window install when the wind blows. He told me anything else I heard was just the "dingle of the dangle" and there was nothing he could do. He suggested that my