Drain Terrier

5/5 stars for the technician who came, John - he was professional, efficient, and did a great job replacing a broken, leaking garbage disposal. One star lost for the company due to a pricing snafu - when getting a quote, I had asked if the price included the replacement garbage disposal or if the replacement was extra on top of the quote and was told the quote included the replacement unit. Turns out that wasn't accurate and to both our chagrin, John had to go back out to pick one up for the replacement since I didn't have one on hand - thinking that was included in the overall cost - which then became an unexpected added cost. Definitely NOT the technician's fault and I feel he went above and beyond with the last minute need to go out and get the replacement unit and parts as I needed to get the unit swapped out ASAP. Upon his return, within 45 minutes, John had us back up and running with a functional garbage disposal with no leaks. If you work with Drain Terrier, ask for John - even

Every personel within their company are upstanding people who still value the golden rules. Trustworthy, upfront with their pricing and very efficient at what they do. They are my go to plumbers and Drain terriers lol for life thank you all for treating us like we deserve. My family and friends praise ya'all as well

I’m in the initial process of my repair project, after calling Drain Terrier I feel very confident they will be able to resolve the issue. John and Ben came to offer an estimate and their professionalism immediately put me at ease.