Duke's Heating and Cooling

Professional, on time, and great work! Went above and and beyond the call of duty to ensure the job was completed! Services: HVAC system repair, A/C system repair

My nearly new air conditioning unit suddenly stopped working, I called dukes on a Sunday and for a small extra fee luis came out right away. The issue was a coolant leak and required the coils in our unit to be thawed out for a diagnostic. It was 95 degrees out and the thawing would take 24 hours. Knowing we had a baby at home, Duke himself brought us a portable window unit to keep us cool until they could do a full diagnostic. Theron did the diagnostic and was very thorough, he took his time and tested every possible source of the leak. He fixed every possible source and tested the pressure after as well to make sure it was fixed. Our unit is now on working better than the day it was first installed! Thank you Luis, Duke, and especially Theron for the top notch service. I will definitely be a repeat customer. Service: A/C system repair

As a custom cabinetmaker working in the trades for 25 years I cannot appreciate enough a company and its technicians who actually take great pride in their work, are friendly, professional and work their butts off. I never saw them on their phones for anything but a call to the boss. I was impressed Louis, our service technician, was exceptional and went above and beyond to make our house cool once again. He was extremely knowledgeable and upfront about everything he was doing and why. He even made several trips into our attic during high 90's temperature over 2 days just to be sure everything was as it should be despite a little heat exhaustion. Duke, the owner, scheduled us for the next morning when we called as my Mom with Dementia lives with us. All pricing was explained up front with no hidden additional costs and straightforward explanations. Its nice to see that they old honest way of doing business and providing great service isn't dead. Highly, highly recommend Small busine