911 Rooter & Plumbing

Seth was awesome. Came out on a Sunday for an emergency fix. Working great now. Amazing quality of work, friendly service. Will recommend to family and friends.

Horrible. Wanted $380 to simply unclog a toilet (with no special circumstance). Avoid avoid avoid. EDIT: in response to the business’ comment, I note that they don’t address the substance of my review — because there’s nothing to defend. It’s a scam. Instead they attempt to suggest I didn’t use their service at all (?). To be clear, I am an owner using a prop manager and was surprised to get a call from the PM to approve such a large expense when it was a simple clog. Apparently, 911 Rooter refused to provide any cost estimates for a clog and only asked for such a wild price on site. Of course, I denied it, and instructed the PM to never work with this this business again for any of our properties. But don’t just take my word for it. The consistent one-star reviews tell the story. So to repeat: AVOID.

This company overcharges for everything. I called them for a gas leak and they pre-charged me $70 for a service fee. When they arrived they were unable to diagnose the problem without charging me another $885 to simply pull My oven out and tighten the connections. I smell scam!