Unique Heating and Air Conditioning Inc.

My experience with Unique Heating & Air Conditioning was not ideal in the beginning. To make a long story short, it appears to have been a miscommunication after the revealing of the facts of the situation. I went from filing a complaint with BBB and providing a less than ideal rating here on Google. What a difference an understanding makes! After the owner and I spoke, not only did we come to what was a huge misunderstanding but I am retaining the services of Unique Heating and Air Conditioning because they EARNED themselves a customer! The owner went above and beyond correcting the issue. I am very satisfied with his resolution of the issue. Again thanks to Adam (and Julio) because they made things right. I pray your company continue to grow exponentially. All the best! Arieh Daud

I submitted a service request on their website and received a text message shortly after with trip charge and availability. They were able to get me in the next day and even moved my appointment up when there was an opening. Lorenzo was prompt, friendly, knowledgeable and efficient. He fixed the issue quickly and explained what he did. I’ve already set a reminder to schedule furnace inspection in the fall!

I wasn't sure what was wrong with my AC other than it was tripping the breaker a few times in the past year on hot days. Danny from Unique came out and checked everything out, and ended up discovering that my circuit breaker was undersized for what the AC said it needed. My unit is over 26 years old, so I was expecting the worse, but Danny was honest and straightforward. All it cost me was the trip/diagnostic charge, when I was expecting so much worse. Great communication, they were able to come out a day earlier than originally planned too. All around, from making an appointment to talking with Danny through the diagnostics, it was a great experience. Service: A/C system maintenance