L & L Heating & Air Conditioning

The company was very quick to respond to my urgent needs for service. The technician Fred was friendly and knowledgeable. However they didn't fully clean the coils on the AC unit which I will now have to get taken care of. Edit: L&L saw this review and proactively reached out and fixed the situation. I appreciate this level of customer service and would use them again. I had a separate issue a few days later and Tyler was very helpful in talking me through it. Very well run company. Service: HVAC system maintenance

I purchased a new AC unit from Royal HVAC 3 yrs ago & when I called to report a needed repair found that L&L had purchased the previous company. Despite Royal not memorializing their warranty in writing with either myself or L&L, L&L honored my prior purchase in conjunction with their own warranty. They also stood by their initial statement that there would just be a $129 service call fee (no cost for parts) after finding that my unit required refrigerant/coolant which is normally $289. The technician also shared very useful info I had not received before concerning operation, which I was able to corroborate & which is important in keeping the system running properly. Their communication was also very good prior to the appt and I received an email thank you afterwards. All in all, I was very pleased with their customer service & would recommend this company.

L & L heating was very quick to send someone to my home to help me out with my AC not working. Their technician Sebastian was very polite, professional, friendly, and knowledgeable. He was very kind and interested in solving the root of the problem that was going on for a year long. I am beyond satisfied with the quality of their service and response time. Thank you! Service: A/C system repair