Hoffman Energy

hey will purposely make big mistakes in their billing hoping to get more money. Even after we showed them the evidence i.e., canceled checks, they still refused to credit our account. They sent us to a bill collector. The bill collector was angry. However he agreed we paid our bills, and Hoffman was confused. The scam works like this. They make two or more accounts. One account will be for oil, the other for the service like getting a new AC. They will apply payments to the wrong account, making you late on your payment. In our case, one account had a huge overpayment, and the other account was delinquent by the exact amount of the "overpayment." Hoffman was a huge pain to work with. Every time I think about how they abused our time, I get upset; they are no better than any other oil company. Services: Heating equipment rental, Heating system repair, Heating system installation, Heating system maintenance, HVAC duct & vent cleaning

When we bought our home I called many oil company’s for quotes, we spoke with Lori over the phone and we were going to go with your company and we were waiting for the contract to be emailed to us to sign. When we received the email it was completely different then what we were promised on the phone. We responded to the email asking her to fix the errors and resend it, she resent the same exact contract. We did NOT sign and we did not go with your company due to this issue. We hired another company. Fast forward to December 29, 2020, my husband and I were sitting on the couch and heard oil being pumped into our home. My husband immediately runs out and stops the man and says he’s at the wrong house we didn’t order oil or have a contract with your company. The man told us we’re still responsible even though it’s Lori’s error. He said it “wasn’t the first time this happened.” I immediately contacted Lori and she tried to make it sound like she was doing us a favor by sending us oil we ne

Wonderful company. Very helpful customer service. Professional. Always have dealt with a live person on the other end. My husband and I moved into our house in the winter and had a low oil tank. Someone was out within 48 hours. Had an issue with our furnace and someone was out the same day. Would recommend to anyone. Services: Heating system repair, Delivery, Heating system maintenance