Around the Clock Heating

I wish I had read these reviews BEFORE they came. They were referred by Forbes Premium Fuel. I asked them to check the zoning valve in addition to the furnace cleaning. They kept changing their price and adding on other charges, like an $8 fuel surcharge that they DID NOT inform me about before they came. He said he was going to charge me for 15 minutes of diagnosis for the zoning valve, which I ACTUALLY TOLD HIM THAT'S WHAT IT NEEDED WHEN HE CAME. He later tried to change the "diagnosis" charge to 45 minutes. He had the bill with the zoning valve up around $600 and changing. I had him call the owner, who agreed to go back to a 15 minute charge. First he said the charge was $37.50, then $39.50. They later took off the $8 surcharge. This mechanic was way too shifty for me. They also presented me with a laundry list of repairs I need totaling about $1500, like a water valve leaking - except he can't only change that part, he has to change "all the components," with a parts price of $80

New customer without a contract and they came out same day to look at my furnace. A competitor wasn’t able to come out until 3 days later so of course I chose Around the Clock. Maryellen, the office manager, was fantastic as well as the service person, Antonio. Mary Ellen was super kind and showed she really cares about the company’s customers. Antonio was very professional as well. He took the time to explain what was going on with my furnace and how he would fix it. I will be signing up for a contract and only be using them in the future. Great customer service and work. Highly recommend.

Around the clock called me back right way and came out just 2 hours later. Our technician was Rob and he was incredible. He went through our entire oil furnace and immediately found several issues that caused our system to fail. Everything is running great now. Prices were very fair for the amount of work he had to do. Happy to have found this company. Highly recommend them to anyone.