Petro Home Services

I have been a customer off and on for 21 years and always have had excellent service. I returned this year 2021 after being with another oil company for one year. It has been nothing but a disaster for me. I tried to set up my account on-line and because I was a previous customer the system wouldn't let me, it took several weeks and numerous phone calls to fix. Finally fixed I paid my first installment on the phone and went to pay my second installment recently. Although my bank accounts are registered the system won't allow me to pay. Frustrated beyond belief.

Had an oil delivery today 2/17/23 price was $5.099 per gallon. In doing some price checking in New Haven County for 24 different companies' lowest price was $3.02 the highest was$4.249 per gal. We will not be using Petro oil next year.

I being an elderly senior citizen have used this company for over 10 years . I returned home from having hand surgery to find one of their oil trucks in my driveway and when I opened my garage door much to my delight the driver had overfilled my tanks spilling oil all over my garage floor. They sent over a technician to clean and put down speedi dry. My wife and I had to leave our house for three days due to the smell. After we got home the transportation manager Joe LoCasio assured me that Petro would pay all expenses associated with clean up . Lo and behold 2 months later after chasing them down the claims adjuster Michael Cariello advised me to contact my house insurance for payment for my expenses and time . That is how this company treats its valued customers.