S.D.R. Plumbing & Heating, Inc.

There is almost no HVAC chore that SDR has not performed for me. They've installed new air handlers and compressors, installed 7 new thermostats, fixed leaks and backups and installed new cartridges on umpteen faucets...They're kind of amazing. I have always been impressed with their technicians who are professional and pleasant and actually really good educators so I know just how it's supposed to work, why it's not working properly, and what they'll be doing to fix it. I was so impressed this past weekend when there were 2' icicles hanging down from my outdoor spigots...we were nervous about pipe cracks and they tested thoroughly and set our minds at ease! Great Company. Services: Drain cleaning, A/C system repair, Plumbing leak detection, Heating system installation, Install thermostat, General repairs, Water heater repair, Heating system maintenance

Beware- $160 for quick estimate and expect weeks of phone calls to get them to come back. I contacted this company for a hot water issue in my home. Unfortunately, the experience was not great. I explained the issue to a gentleman who asked me to email a picture of my hot water heater. I sent this but no response. When I called back, they placed me on an “on call” list, even though I had asked for an appointment, as they said it would be quicker. They never came or called. The following week I called again and got an appointment finally. I asked about the fee structure and was told they could do the work at the time and charge $160 for the first hour and $160/hr in 15 minutes increments thereafter. The man who came was in a hurry- they had clearly not allotted any time to spend at my home- he was just there to take a look. He diagnosed one issue (cartridge in the shower) within a few minutes. I re-explained all the issues again to him as clearly no one had communicated despite my many

I was looking to schedule an emergency water heater repair as soon as possible and they were able to provide a next day appointment. Then when something opened up, they actually ended up being able to send someone the same day in order to fix the problem. It was small issue but had it fixed very quickly and efficiently and were very professional. Highly recommended. Service: Water heater repair