Polar Bear Air Conditioning & Heating Inc.

Professional, responsive, excellent service. One of the best HVAC companies in the DC area. Services: HVAC system maintenance, Installation

Unfortunately, we have bought three units within three years from polar bear and two have had issues requiring $$ to fix within 18 months. One was apparently due to a filter that was never installed. This was apparently our responsibility, but I have no record of any communication indicating we had to take action for our unit to work properly. When the other one was 14 months old, we were asked to pay $150 for them to just come take a look when it, too, stopped working. Other companies, like John C Flood, are a little pricier for installation—but the quality of their work is better and customer service is better. Service: Installation

From beginning contract stage to the complete installation and cleanup, everything I wanted and more. POLAR BEAR did my original new system when I moved up to central air. They did ductwork planning and equipment. Many years later, time to upgrade the new equipment. My idea of a great business is to welcome them in at appointed time, let them do their job, meet again hours later and after learning about the success, say good day and THANKS. You will be happy you chose POLAR BEAR. Service: Installation