Riley Heat and Air

I usually only post a review if it's positive. Things happen and even with businesses, nothing is perfect so I try to give some grace but this has been ridiculous. Since November, they have had to come out twice. The last time was Jan 18th, 24 (note that their warrany on service means nothing. They will still charge you a fee. Red flag I should have heeded). On Monday, Feb 26, 24, I call because no heat....again. Phone rang, and rang, and rang. Nothing. Called all day. Nothing. Texted the person who came out for both prior calls. Nothing. Long story short, their 'fixing' of my furnace now requires I get a replacement furnace. Call them at your own risk.

Riley Air (and Adonis in particular) has helped us with our AC units on a number of occasions. They are always very responsive, which is much appreciated since twice we asked for help during heat waves where the AC was acting up. Will definitely use again and would definitely recommend (and have recommended!). Services: A/C system maintenance, A/C system repair

Terrific service. My heater went out last night. One of the big players in the region diagnosed the problem but couldn't get the replacement part installed for another five days. My wife called around and Riley had the part and sent Adonis out to install it the same afternoon. The heat is back on and my house is nice and toasty ahead of the long chilly weekend. I'll definitely call these guys next time.