Hopkins First Response Air Conditioning & Refrigeration

I cant thank this company enough. After other companies came out, left us without helping ( no ac) , and giving us a large bill to sell us a new AC unit, I called First Response AC Company. They came out fixed the problem. Got us up running with AC on a holiday weekend. Our unit is old and on its last leg. First Response AC gave us a much lower, fair quote for a new AC system. Its going to be installed this week. Fast and efficient. Very professional, fair pricing and quality service. Thank you kindly First Response.

I like the communication from the company. I received emails & text messages from the office and a phone call from the technician informing me of his ETA. That kind of correspondence matters to me. Jonathan, the technician, took his time and made sure to service my air handler and a/c condenser/compressor appropriately while informing me of any issues. After he completed the tuneup, I ended up signing up for the maintenance plan.

My husband and I own a vacation rental company , hence we experience quite a few of last minute call outs for AC malfunctions, that need to be taken care of immediately. Usually it’s super hard to get someone after hours who would come and fix the issue fast . We were super lucky to finally come across the First Response company ! They are truly First Response! It’s the first time when we called after hours and tech was there in 20 min , was super knowledgeable and professional and handled everything within minutes . With Florida heat fixing AC in timely manner is crucial , and this company is definitely capable of doing that . Will use again and recommend to everyone!