Charlie's Plumbing Inc

Yesterday one of Charlie plumber's shut off water to multiple units in our plaza to work on a leak in only one unit. But he couldn't figure out which shutoff valve to use. And he failed to check with any other businesses around. Our Groomers had to wash soaps off of 2 dogs using bottled water. Because these guys are not professional and don't know what they are doing! Once I realized their plumber was in the plaza. He refused to come out speak to me or turn the water he shut off improperly back on. I had to call the office and complain. They caused stress on our clients my staff and cost us money. Because inexperienced and untrained staff. I highly recommend you use a plumbing service that is professional and not some fly-by-night company that will cost you money.

We are a local nonprofit, and unfortunately, this business has cost us time, money and a lot of frustration. As other reviews have mentioned, the scheduling is the worst I've ever been part of. After multiple calls, I have to give my name and address each time, and very few times will they remember that we have multiple service requests in whatever poor system they have of recording them. Technicians have installed equipment incorrectly, promises of phone calls never happen, to name a few. I generally do not complain, and I have been extremely patient over the last 3 years, but we will never use them again. Owner is a kind person, but please save yourself the frustration and go elsewhere.

You could go to a big-box chain store for your basic plumbing needs but Charlie's Plumbing has that plus knowledgeable, professional advice with your purchase.