Charlie Swain Plumbing

I was skeptical to use Charlie Swain because I saw bad reviews online, but I guess you can't always trust reviews because our experience was perfect. They were the second company I called, the first took advantage of us on the first call (didn't call back of course). We had an internal leak/electric problem with a 4 year old A.O. Smith water heater. I called the manufacturer myself to try and get a refund (also easy to work with). They gave me a return number and the folks at Charlie Swain worked with their distributor to get me a new one and take out the old one. So I only paid Charlie Swain for the labor. Leo is an amazing technician and the person that answered the phone was very helpful (forgot her name). Prices were reasonable and the work was done very well. Highly recommend. Service: Water heater repair

I used them for the first time today and was very pleased with the proficency, quick and clean work of their plumber, Leo. He removed and installed a new kitchen faucet. He was very professional, prices were fair and he was pleasant to work with. It was so pleasant to have someone that can be relied on to do the job right the first time. I will use these fellows for all my future work.

Called these guys to find a leak in our laundry that is ruining our laminate kitchen floor. Was told by them the problem was a sink faucet, but they did not have a faucet in their truck. So we had a neighbor help us change the faucet. The leak continued. We called them back to come and try and find the leak again. This time, we were told it was probably the washing machine, but they don't touch appliances. So they are charging us for two visits without correctly identifying and fixing the problem. These guys are clueless, lazy and only want your money.