Action Cooling & Heating, Inc.

I have to give credit where credit is due. In these days where it is increasingly rare for an individual, let alone a business, to take ownership of a mistake and make things right, it is refreshing when It does happen. I have been a customer of Action Heating and Cooling since we moved here in 2017. We went with them at the time because they had a Military Appreciation service contract offer. I have never regretted the choice, and appreciate them even more today. Our old unit expired in 2019 and we had a complete new system installed by Action along with some major duct work. Subsequently they installed new systems in my mother’s house and a residence that I watch for a SnowBird neighbor. And many more of my neighbors now have their service contracts with them based on our experience. My new system had continual problems with water not draining while the other two have worked flawlessly. Over time r heir technicians tried a variety of solutions and it never resolved. This past weeken

This business is racist, I say that because this company had posted a job position for an appointment setter on craigslist. I went there to fill out an app and the man had made a copy of my license and I was told the manager will contact me later on in the day to schedule an interview. Never received that phone call to come back for an interview. Pretty sure it is because I'm African. Should of just walked out and not did an app when I seen it was all white and only one Spanish lady working. Take heed contacting this business for anything.

Andrew was awesome. Knowledgeable and friendly with lots of great tips to keep things running smooth. He definitely earned me as a customer.