J.W. Freeman Plumbing

There is just no other way to say it. These guys are the absolute best there is. They are professional, courteous, sensitive to the needs of people in plumbing crisis, and very thorough. This is my second time using JW Freeman and I will NEVER use anyone else. Period. If there were ten stars, they'd get ten stars. Here is why: back in December, I dropped a metal snake hose down into my master-bedroom toilet drain, obviously by mistake; I was trying to clean out the drain from the roof. The snake disappeared out of the dispenser and went WAY down the drain. I tried for three days to lasso it -- no luck. Finally surrendered. I called JW Freeman and I'm sure sounded pitiful in my message; they called me first thing in the morning, and Rob came out that day with an assistant. The busted the wall open behind the toilet, fished out the snake, and sealed everything right back up. Saved me probably thousands of dollars. Rob would not stop until he had it done and secured. Next, f

This company is amazing! Rob and his partner quickly diagnosed and repaired a difficult problem in under 30 minutes. I will certainly use them in the future and hope you will, too. Nancy T Services: Plumbing leak detection, Faucet repair

I don’t know how there are only 5 star ratings. I called this company to replace the garbage dishwasher, then I remembered how poorly they performed when I hired them a few years ago to fix a water leak at a rental house. I thought replacing the garbage disposal should be straight forward enough. The availability was good, the installation seems fine for now, although I think using $135 item and charging $200 for a 30 minute labor is outrageous. The one star is for the technician answering questions with the attitude as if talking to a kid, then left the register form for me without giving me any serial number (engraved or printed somewhere on the disposal, I suppose). The invoice does not include any information necessary for the registration. I would not hire them again.