Robert R. McGill Air Conditioning, Inc.

Robert McGill air conditioning has been around for a long time. But I think since Derek Andres took over the at the helm, he was able to take it to the next level. His customer service skills, response time, communication skills and ability to understand every day, stay at home mom issues, with air conditioning not working properly, and Deals heavy handily with compassion. Don't let his beta mail appearance throw you he is very knowledgeable and masculine on the inside. He can point any lady in the right direction for what type of curtains will go with your comforter and so forth. If it wasn't for Derek Andres I don't think Robert McGill air conditioning could have survived this long... thank God for Derek Andres. Bravo! No nepotism was used in the preparation of this ad

I have used McGill Air Cinditioning for several years for AC maintenance and repairs as needed. They always respond immediately and always leave my system working well. I would like to mention David Cesar who recently serviced my 2 home systems. He was on time, friendly- yet very professional, spent time cleaning my drains, even thoughtful enough to remove his shoes without being asked. Wonderful service, wonderful employees. Services: HVAC system maintenance, A/C system maintenance, Cleaning

We had been very good customers of Robert McGill Air Conditioning and trusted them to do routine maintenance on our HVAC system as per the service contract we had with them. Unfortunately, during our last service call the technician failed to drain the outside line from the attic AC unit despite being requested to do so by the homeowner. This resulted in a MAJOR water leak in our kitchen ceiling followed by mold growth. We understand that people make mistakes, but what was totally unacceptable is that the company did not take responsibility for their negligence. The "Company Creed" talks about how they are committed to their customer's satisfaction and that they pride themselves in quality work, however this was not our experience. We had to spend over $16,000 for mold remediation and to repair our home for the damage caused by their negligent work. Most offensive is that the owner of this company could not even find the time to return our phone calls. Service: HVAC system mainten