Drain Masters of Florida LLC

Wayne was incredible. The laundry machine and sinks through out the house were all backed up with gross water. Wayne fixed things quickly after assessing the situation, was wonderful with my dog, and even educated me a bit on the pipework throughout (my new own) house. Can't recommend his service enough.

I had a sewer back up into my downstairs shower and it was a mess! Naturally it was a Saturday morning and most plumbers’ websites indicated they were closed until Monday. Drain Masters II listed a 24 hour service so I called. I got right through and Wayne indicated he was on his way to another job and that he would call when he was on his way to my house. He called 45 minutes later and showed up right when he said he would. He did a thorough inspection before starting any work and cleared the drain in no time. As he was getting ready to leave I mentioned a small plumbing problem I was having and he fixed it for free. He even took the time to look at my septic system and offer some advice on an issue I was having with that. Thanks Wayne for going above and beyond!

Wayne took the time to talk to me about my plumbing issue despite being in the middle of a super-busy week--I called 15 plumbers total yesterday, and he was the only one who even took more than 30 seconds to talk to me--the rest all just said, "Nope, can't come out today, bye." Wayne couldn't come out yesterday either, but he did come out today and solved the problem. A+++ for customer service!