Miami Rooter

Do NOT use this company. The plumber himself, Scott, is nice. However, the never arrive on time and never call to notify when the plumber is on his way. The last service was done incorrectly, and there is a leak as a result. When I scheduled an appointment to fix it, they never showed up. If I could give zero stars, I would have. Terrible experience.

Avoid this company! They will rip you off with incompetence and then failure to rectify the problem and refusal to answer emails. They installed a tankless hot water heater in my condo that was not appropriate nor large enough. I questioned the plumber in detail prior to installation as this was a replacement. To make a long story short, I brought in a plumbing expert (not someone looking to make a buck by installing another hot water heater) plus called 2 manufactures and all agreed that the heater was not the right size. I agreed to paying the difference for a larger unit and paying for any electrical work that had to be done but I did not agree to paying labor again for a mistake they made. They are now refusing to answer emails and rectify the problem. $1,500 for nothing.

Typically I pay no mind to 1 star reviews as they are often unreasonably personal, and entirely lacking in command of the English language. But in this case, I should have read those reviews. A man named Scott refused to give me a ballpark estimate on a job requiring 3 feet of pvc pipe installation. Understandable at first, these jobs can certainly be complex. I agree to the $125 "non-refundable" fee in order to get an estimate, under the agreement that his workers arrive on time to fix the urgent matter. Instead of arriving at around 3pm as agreed upon, his workers arrive at 7:45pm that day. His workers show me proof that Scott gave them an incorrect address to my house by mistaking a digit in the zip code. They were sent 1hr and 20 minutes in the wrong direction. Upon arriving, I explain the situation to the plumbers. They tell me they have the materials on hand but that it's too late to do the job. On top of that, they tell me they could do that job in two hours otherwise, and for