Southern Comfort Air Conditioning & Builders

We have used this business for three years in Miami. They are quick to respond when an AC problem occurs—and especially so during the COVID quarantine. Communication and flexibility was excellent. Luis has always been professional and very knowledgeable when making suggestions as to what is the most affordable for the given situation. We are grateful for his kindness and responsiveness when we had to replace our AC during a stressful time for everyone. I highly recommend this company to anyone in the Miami area!

My wife and I called this business when our HVAC system shut down unexpectedly. They came out and told us, to our surprise, that we had an electrical issue and needed to spend over $1,000 to rewire our system in oder to repair it. About two months later, we went to use the heater function on our HVAC which had never been an issue and it wouldn’t work at all. We called and emailed Southern Comfort and asked them to come out to inspect the unit for free since we were within our 90 day warranty period. They immediately resisted and became defensive about the issue being a “new issue” not likely to be covered by their warranty, which we found both odd and off-putting since they hadn’t even inspected the unit before asserting a lack of responsibility. To discourage us from having them even come out to our house to check on the unit, they told us we would likely be charged new fees for any such visit since they were convinced this was a “new issue”. We ultimately had to hire a different com

We hand them replace both our HVAC units In fall of 2018. They did a great job on the install. Had a problem with bedroom side motor controller just recently. Warranty replaced quickly. Very happy with them. Services: Install AC, Installation, A/C system repair