East Coast Plumbing Co Inc

Stay far far away from this company!I had my hot water heater go out so I called East coast plumbing. They initially charged us $900 to replace the hot water heater which is a bit high, but we went through with it, because we needed hot water. A few hours later I went to take a shower. No hot water still. Call them back andI was told that there was no way that it was the hot water heater that it had to be a pipe under ground, but that they would come back out and see what the problem was. So East Coast Plumbing comes out the second time finds out that the hot water heater wasn't installed correctly and wasn't working. Replaced the hot water heater and hands us a $500 bill. When confronted with this was their mistake we were told"I still need to charge for labor, do you expect me to do a job for free?" So we paid the $500 so we didn't have any confrontation, but WILL NEVER USE THIS COMPANY AGAIN. When you do bad work that makes you responsible and you need to eat the cost of it not me.

I have dealt with East Coast Plumbing for several years. They are prompt, professional, CLEAN, and priced fairly for the work they do. I highly recommended them!

I called Friday morning. I was told someone would be out either Monday or Tuesday. Someone was at the house waiting 72 hours for these people to show up and they never did. No phone call, nothing. I had to disconnect the sink and put a bucket underneath the counter because of their lack of integrity. If you can’t come then FINE! But let me freaking know. By 7pm Tuesday night I found someone else that came out extremely prompt and fixed it without issue. Based on the other reviews I’m certain this minor issue would have costs hundreds at this place. Although it frustrated me that they never showed, I’m glad I wasn’t ripped off. Scammers.