Vinson Heating & Cooling

Our AC was 13 years old and leaking refrigerant. Vinson was the 2nd company we called. They sent a team out quickly. Victor and his sidekick ( sorry I don't remember his name ) were very efficient and explained everything to us. I could tell Victor really stood behind his company and the product he was promoting to us. They visited us on a Friday and our AC was installed by Ted and running on Monday. Ted was also great at his job. The system they installed was an American Standard 2.5 ton. It put our old system to shame in 20 minutes. I am impressed with the efficiency so far. I am certain my electric bill will go down. Service: Install AC

I'm really disappointed in the service we received from Vinson Heating and Cooling. We had originally scheduled a new AC installation from another company, but switched to Vinson because the sales tech that they sent out was awesome. He assured me they'd be able to properly insulate my small attic with no issues and talked me into a more expensive AC by discounting the insulation installation. Overall, Vinson came in $1000 over the other company's estimate, but I was convinced the technician was intelligent and could provide excellent service. Unfortunately, he was not the technician that did the install. The tech they sent seemed overwhelmed and frustrated the entire day. He was not rude, but he was also not friendly. He took 2 hours longer than the original tech told me would be the longest they would be onsite. After leaving, we went up to the attic to check the insulation and were super disappointed after looking past the decent size wall of insulation right at the opening to find

They were very pleasant and professional to work with it. I was extremely satisfied their work and would call them again for any future AC maintenance or services. I strongly recommend! Service: A/C system repair