Frozen Hvac

I used this company exactly last year around this season, summer. And I used 2 coupon, the guy that came did both intensive air Duct cleaning and A/C tune up, i paid and he left with out any problems or extra charge. The guy that came today, who said he was a supervisor, said I could not use more then 1 coupon a yr., When I call to make the appointment I was never told this, as i told them i was going to use 2 coupons. Later he said I i need it more freon, and that he would not put the free lb if I was not going to put the 5lbs ($95xlb) which I was not prepared for as last time business was to the point. He also said he wouldn't do the intensive air Duct cleaning because I would over work the unit and also his machinery was not equipped for my apartment. The employee was also very upset, he was not rude but seem very annoyed, when i told him i was not going to pay extra as all this was very confusing from last time, he ask for payment and left in a hurry. I am extremely dissatisfied w

I had the unpleasant misfortune of having issues with my aging AC during this year’s heat wave, and Frozen HVAC was timely and super professional in helping to repair the issue. Paul in particular was such an outstanding help during the process. Our situation was a bit time sensitive and he went above and beyond to help us get a new AC installed as soon as possible. The entire staff was a pleasure to work with and they are our new go to company for all our HVAC needs. Services: HVAC system maintenance, Install AC

The team did a good job. Roger and Jacob were professional and took feedback very well. They made sure I was a happy customer and came back to make sure I was satisfied with their service and everything was done properly. I would work with them again in the future. Services: HVAC duct & vent repair, HVAC duct & vent installation, Thermostat installation, HVAC duct & vent cleaning