One Stop Cooling & Heating Tampa

My wife and I have called several times in the last 3 weeks the winter park and Tampa office to schedule 6 month in person maintenance service we paid for and no one has called to scheduled. I'm about to call better business bureau. We got one call to ask if we are changing the filter and cleaning it and I told the person that called that we wanted the an in person maintenance we paid for and he hung up on my wife. This is horrible. Service: A/C system maintenance

Technician didn’t show up for the appointment. No phone calls or reminder calls. I setup this appointment on Monday and the earliest appointment I can get was Wednesday. Now the appointment got pushed back to Friday since they didn’t show up Wednesday. It will probably take one or two weeks for them to repair my AC. I wouldn’t go to them if I didn’t pay for the warranty plan. Their service went downhill since last year. The service was definitely better when I first signed up. They are always on time, appointment is always available the next day and weekends. Services: HVAC system maintenance, A/C system repair

I don’t ever leave reviews but this company really wasted my time and left me very unhappy. I called them because my AC went bad. When I spoke to the person on the phone I explained to her that my AC was on the roof of a 2 story building and they would need a big ladder to get there. I also explained to them that I work at a 9-5. She told me that they can’t make an appointment after 5 but she can do 1pm to 6pm. I agreed. The appointment was scheduled for a week later. I took half the day off of work waiting for them and then last minute they called me and told me they don’t want to go on the roof because it’s too hot and I need to reschedule. When I called again I told them that I already took the day off and if they could do something on a weekend because the person on the phone did tell me they are open on weekends. She told me that they have a ladder big enough which I find odd because I already explained to them it’s on the roof of a 2 Story building. After talking for a bit she to