Simpson Air

David Perez, Service Tech, at Simpson Air is top notch! He is timely, friendly, and comes prepared with the best attitude to get the job done right. His professionalism is unmatched as not only does he complete the job quickly and competently but then takes the time to walk the customer through to better understand what happened and how to prevent next time if possible. His excellent service is valued and appreciated. Highly recommend! Thanks, David! Have to also give a shout out to Donna in service department scheduling as well! She is always so helpful. So appreciated! Services: HVAC system repair, A/C system maintenance, Install AC, A/C system repair

Simpson installed our HVAC in 2004. We had a repair done by someone else about two years later. And essentially called Simpson to fix that. Never looked back. They have always been responsive, and professional. Today we replaced that 18 yo unit. It was still working well but old and tired. Kind of like me. We met with Leonard the sales guy Monday, agreed to the service and set up the appointment. Unlike my normal way of doing things, I never checked with anyone else. Why bother? I might have saved a few hundred dollars with someone else. But I wouldn't get Simpson service. Today Matt and Warren showed up on time, as usual. And got to it. Hotter than Hades outside and lugging and connecting everything outside and in and out all day, working their butts off in the heat. Professional in everything they did, well orchestrated in execution, and putting up with me the whole time. They recognized the initials of the original installer. Apparently he is still there and his installs border

Our upstairs unit stopped working, so we called multiple providers to get quotes to either repair or replace the system. Stephen May and David Perez went above and beyond to help fix our issues, prevent us from having to purchase a new system, and provide us with some preventative maintenance tips to help reduce the risk of issues moving forward. It was Friday evening of Memorial Day weekend. During the previous couple of days, we had several other service providers look at our HVAC system, all of whom did very little troubleshooting and solely provided us with quotes to replace the system rather than fix it. Stephen arrived first and after some brief troubleshooting, suggested that we might be able to fix it rather than replace it. We were not officially on the schedule for repair, but Stephen made some calls and was able to get David Perez to our house within an hour. David fairly quickly diagnosed a couple of issues, which he fixed that very night. Again, this was a holiday