Carpenter Electric

I had four small to medium size electric repair jobs, none of which they actually managed to handle. The ugly: they sent a slovenly electrician who said he didn’t know how to do… anything, from rewriting a faulty connector to fixing under cabinet lights. The better: they didn’t charge me for the visit and said they’d send replacement staff. The bad: they never sent a replacement, didn’t return my calls, and were generally useless in getting my job completed. Time to start over on the search for a competent technician…

Carpenter Electric saved Christmas for my family! On Christmas Eve, I lost power to my entire home. I have 2 young kids under 5, so my wife and I were frantic. I am NOT exaggerating when I say that I must've called 10-12 electricians, all suggested by Google, to come out for an emergency service. Nobody was available. Half of them didn't even return my calls, or never called back after placing me on hold. I finally called Carpenter Electric after remembering their company from word-of-mouth. The agent who took my call was helpful and sympathetic, and I was immediately transferred to the on-call electrician (Randy), who told me that he could be at my home within the hour. He arrived quickly in the timeframe that he specified, and he got right to work diagnosing our problem and answering my questions. Our power was restored within 20 minutes of his arrival. Pricing was very fair, even considering the emergency/holiday rates. I can't thank Carpenter Electric enough for their responsivenes

Terrible experience with this company overall. Office staff is very nice and responsive, however techs and electricians are not very experienced. We received an initial estimate, a secondary visit from a different tech who was in complete disagreement with the job and a third tech that admittedly had never done the the type of job requested. The job became much more expensive. The company runs like a large corporation vs a small company. Do yourself a favor and find a small local company you trust. Services: Ground wire installation, Light fixture installation, Electrical outlet & switch installation