Southern Industries Home Improvements

We had a sales rep come out in October and quote us a rather expensive price to replace our shower. Somewhat reluctantly, we agreed and signed the contract. We were told there might be a delay in production due to COVID, however, 3 months later, after numerous attempts to contact them for an update, we have been hung up on and promised a call back, but have never received one. Update: We FINALLY had someone reach out after our multiple attempts. We got the shower installed yesterday and it looks amazing! The installers were very kind, efficient and professional! They ran into a little hurdle but made sure we got the best of the best. Kuddos to them for a wonderful job! Communication from the company may need some work but the craftsmanship is on point! Service: Remodeling

I will preface this and say these issues were fixed after multiple calls, hounding, visiting their office. Southern siding put up siding and gutters on my house and the crew were terrible. Marvin was the main crew guy and we struggled to even talk to him due to the language barrier. He was supposed to come to the house on 2 separate occasions and once didn't show up and the next was there for about 10 minutes. The pictures show the poor quality and multiple pieces sticking out and not flush against the house. The gutters were installed on our custom porch column????and had to be moved in 2 places. I've struggled with giving this review because for a company that has been around for as long as they have, the workers we had were awful. Today was the final straw. The electrician came to put up our front porch lights and couldn't because they had put siding over the boxes where the lights go. I mean how? How do you not know to not do this kind of stuff? So once again I had to call and get

We have used Southern siding in the past, so it was a no-brainer to contact them again when we decided to renovate! Austin and his crew were very polite and professional. They definitely know their craft and it shows in the way they work together. They installed windows and siding and we are very happy with the results!!! Service: Window installation