Starr Electrical Contractors, LLC

2nd update: they finally came out and those guys communicated well. They seemed to do a good job and were friendly and personable. I’ll say this, communication isn’t great which shows a lack of customer service skills within the company. I shouldn’t have to keep emailing to get details. After the initial person came out and gave a quote (by email a couple of days after, he (Troy)went on vacation. Then I had to wait a week to get scheduled, then even longer because they had to get me on the schedule but I had to email to find out when that would be, then I had to email for a time, then I had to email to find out how to pay. It would just be nice if one email was sent with the scheduled date, time and how payment should be made upon completion. These details should be given up front. The customer shouldn’t have to keep emailing to get details. It made me feel like they didn’t want the business but I really needed this done. I also have a business and customer service is so important to

My outside light switch went out and my outside flood lights were on and I couldn't cut them off with the switch. I called and spoke to Troy at 12:15 pm. and by 3:30pm Mike was at my home to replace the light switch. Mike was awesome! He was very professional, courteous, and kind all at the same time. They don't even make light switches like I had anymore. He put a new switch in. It looks great and works great. If you need an electrician for anything just give them a call. They really care about their customers and that means a lot. I will be doing more business with them in the future.Thanks again Mike for working me in today and for a job well done.

The owner, Bob is an honest man, who runs an outstanding business which offers excellent service. He and all his workers are right on the job and will not stop until it is a job well done. I highly reccomend them to anyone, who is in need of an electrician.