American Plumbing Service Inc.

Worst service I have ever experienced from a plumber. Called this company to come out to repair a leak under a our kitchen sink and dishwasher. After initial visit, was told it would be two weeks before they could return for the repair. The earliest they could have someone out was this morning and was told that I would be the first person on their list. I called several times during this two weeks to see if there had been any cancellations Then after no one showed up this morning, I called to find out when they would be here. "Oh, I'm sorry, we can't make it this morning, we need to reschedule" Apparently,. there was another job that was more important to them. WHAT KIND OF COMPANY WAITS UNTIL AFTER A SCHEDULED APPOINTMENT TO TELL YOU THAT THEY CAN"T MAKE IT AND NEED TO RESCHEDULE?

These people were hired to do the plumbing for two bathrooms in a new addition to our house. The two-man crew did an abysmal job. There isn't enough space to list all of the mistakes made. They flooded the job site twice, and that's just for starters. Since that time, I've had to call American Plumbing to fix 3 other problems. Each time, the crew they sent commented on the poor quality of work done (they didn't seem to know it was their company). The latest repair required the ceiling to be cut away. That was three weeks ago. Still no phone call regarding fixing the ceiling. Never ever use this company. I understand that mistakes happen, but I shouldn't have to spend months repeatedly calling to beg them to fix their mistakes. They are disgraceful.

I love American Plumbing it's nice to be able to have a plumber come in and you don't have to worry about being ripped off they will talk to you before they begin their work and clearly you understand what they're going to do if they give you a price that's what it's going to cost you all of employees are extremely nice I was very comfortable with them in my home they were right on time with appointment that had scheduled I could not believe how they cleaned up the area that they had been working in I have even used them at my mother-in-law's house who has dementia they are extremely good with our seniors she really fell in love with them too