Rowell Heating & Air

Jacob showed up earlier than expected but that was great because a text was sent when he was on the way with his picture and information so I would know who to expect. He was a true professional, courteous and knowledgeable. He found the problem with our system in a timely manner and showed me the bad part and explained everything. Good work. Services: A/C system maintenance, A/C system repair

Great Experience. I was able to get a next day appointment after my AC unit stopped working. The office staff was very friendly via telephone. Jacob B. was super friendly and professional. He explained everything to me. I'm so happy I chose this company to fix and maintain my AC unit. The service was also very affordable! I recommend them to anyone looking for quality and affordable HVAC repairs.

Excellent customer service, performance, follow up and follow through no matter which service I have used. Their heating and air, pool service, and plumbing divisions are all top notch. In this case, I had Jaylon and Ricky from the plumbing division come out to solve some issues. While here solving the issues they pointed out that I could save money by lowering the temperature on my hot water heater which they took care of. Both were very personable, explained everything, and made suggestions to prevent the issues from re-occurring. I also appreciate that when the appointment is scheduled, you are sent a text verification. On the day of the appointment, I received a text verification along with a photo of the technician and a brief bio along with the confirmed time and a link to view the estimate arrival. Overall great customer service from Jaylon, Ricky, and the entire team at Rowell Heating and Air.