Des Moines Heating & Cooling, LLC

Justin is the nicest guy I’ve met in a long time. He explained the issue in simple people terms and answered all my questions. He honestly felt compassion because it was 98 degrees and heat index was 108 ish. Put new system in the next morning. His crew did a fantastic job!!! Thank you to Justin and your crew for making this horrible situation go away! I highly recommend Des Moines Heating & Cooling. You guys are absolutely the best. Services: A/C system repair, Installation, Install AC

Amazing customer service! Very great group of people here that really care and want to help their customers. Cassidy answered the phone and got me in with a tech QUICK! (During the 3 day heat wave we just had!). Was great at coordinating my service dates and following up. Understood my issue right away and handled it. Tech Justin was a great, very friendly guy who explained to me what he was doing while servicing my unit, which I thought was pretty cool! Found the leak and repaired it on site, ON his Friday with other appointments following! Went above and beyond! Thank God for the integrity of this company for honoring their product and work, HIGHLY RECOMMEND! Big name quality with a hometown heart!!

Above and beyond service! Craig came out to my house at 5pm and quickly determined what was wrong with my a/c. He called Justin over and they both gave me honest quotes and realistic choices of what needed to be done. They replaced a part, determined another part needed to be replaced and at this point it was 8pm. I told them they could finish tomorrow. Craig showed back up 30 minutes later with the part and said “let’s do this” and got my a/c back up and running, working until 9pm! Absolutely phenomenal! Service: HVAC system maintenance