Prairie State Inc.

I had decided to call prairie State to complete two small jobs for my kitchen remodel. I was pleased to see that they have both electricians and plumbers on staff so they could handle the entire job. One of those jobs was to cap two small gas pipes in my crawl space and the other was to run a power cable from the breaker box for a new electric stove 6 feet away. These are two relatively simple jobs and were completed very quickly by two guys who were very friendly. My problem however came when the bill showed up, I should have been sitting down. I was astounded to find that I had been charged just shy of $1,000 for about 3 hours work. when I contacted prairie State to find out what on Earth happened because I thought I had been billed incorrectly, they told me that I had been charged hourly rates for him to go shopping at Menards and them to travel to my house and do the work. The bill had a vague narration of what happened. After raising that issue, they did remove their shopping fe

My toilet was running when I first bought my house and someone recommended Prairie State. I imagined it was a faulty flap. The plumber came out and gave me a new flap and recommended a bunch of other stuff so I agreed. One thing was new bolts that connect my tank to the bowl. Total cost was almost $400. Two days later, I noticed those bolts were not sealed and water was leaking from the tank. The same plumber came back and said it was 1/4 inch off. He said he fixed it. This was months ago. Last night I noticed it’s leaking again. I called and asked for a different plumber and not that guy. They said they could come out 5 days later and mean while my tank is leaking. On top of that, I have to call a carpenter to see if my floor is ok from the water. Prairie State said they are not carpenters so they won’t check my floor for me. Yep days before the visit, I called them back to see if they could come out sooner. They said it would be overtime. I said I want to make sure I don’t have to pa