Pillar Heating and Air Conditioning Service

Our AC recently went out. Pillar Heating and Air was able fit us in with their tight schedule to repair before the holiday weekend. We have done business with them before. The company provides an excellent service. Most importantly their sense of care and integrity. Service: Repair HVAC

You can tell a lot about a service provider when things don't go exactly right, and Travis earned my business when we hit a bump in the road. Purchased HVAC system through Pillar. Travis was very straight forward in the sales process - factual, on point and didn't attempt to "step me up" to a system I didn't need. Also, the price was competitive, and I didn't hear, "we'll match any price" heard from other installers. One goes through the shopping process to obtain price estimates which, combined with the product benefits and features, are part of the value proposition. I prefer a strong proposal from the start - something I received from Pillar. We were replacing a 23-year-old system, and, unfortunately, the new one made a low, air-induced, rumbling noise after it was installed. I noticed it right off - it wasn't terribly intrusive, and I actually got somewhat accustomed to it after a few days, but Travis and I agreed it wasn't right. Therefore, he came back twice at about 2 hour

Travis was recommended to me by our real estate agent. He is exceptional! He knew exactly what was wrong. He’s very smart, honest and great to work with. I called late at night and he returned my call within a few minutes. He came by at 8 a.m. and in about 15 minutes I could feel cold air again! Thank you for taking care of us and making sure we were safe in this heat by handling it so fast. Services: HVAC system repair, Repair HVAC