Castle Exteriors

We had a horrible experience. The roof was taken off right before a downpour. I didn’t expect for anyone to control the weather, but when they came that morning, I trusted that they knew what they were doing. Even as the water was pouring in, there didn’t seem to be any major concern or worry from the crew to get tarps up. I tried to get their attention, but unfortunately there was a language barrier. Smoke detectors went off as water poured into our light fixtures. Accidents happen, but the response was worse. We were assured that everything would be taken care of, but there was little follow through. The owner hesitated at every step, and while he said he wanted to make it right, the inaction spoke for itself. We had to stay in hotels, board our dog, beg people to take in our cats, and live out of our suitcase while water remediation and repairs took place. Service: Roof installation

Castle Exterior, great work,reliable, and great people to work with. Services: Gutter repairs, Attic venting repairs, Roof repair for storm & wind damage, Roof installation

I was impressed with Castle's personal attention and communication from the start. They performed a roof inspection and did all the legwork with my insurance company and worked diligently to get my claim approved. However, I told them I wasn't comfortable initiating a contract until I had seen an example of their work for myself. They contacted me and let me know when they'd be doing their next roof so I drove out to watch them in action. I was immediately impressed with how much care the workers took to protect surrounding vegetation and structures as they stripped off the old roof. I came back the next day to see the finished roof and it looked great. A contractor was on site that next day installing brand new gutters. A few weeks later, they started on our roof just as we were leaving town on vacation. Jose sent me multiple pictures detailing the progress using a drone to get a bird's eye view. They took special precautions to keep my tortoise in the back from escaping and did an am