Service 1 Plumbing, Heating & A/C, Inc.

I use Service 1 each Spring and Fall to have my Trane Furnace/AC unit cleaned and checked. The technicians are on time, incredibly friendly, and always do a good job cleaning the units. Having Service 1 maintain the unit each Spring and Fall also ensures that the fantastic parts and labor warranty that Service 1 offers on their Trane systems remains valid and active.

I chose Service One to inspect and clean my ac and furnace because of their reviews and availability. Ultimately they replaced the AC unit and replaced the furnace's ignitor switch. My furnace and ac are both over 15 years old. I was having periodic issues with the AC so I was expecting the need to replace at least the AC. Brandon did the inspection and cleaning. He was professional and efficient. He explained his findings, and showed me his readings to support his findings. It all made sense based on my previous "research" - I looked a several independent sites before calling anyone for service. He was not pushy at all. I asked him to explain my options. He did, and I decided to get a new unit. The price was in line with expectations, if not a little better. Randy did the installation and repairs later that week., I could not have asked for a more courteous and professional person. He worked around the issue that my son had an impromptu job interview, so as to minimize the

We had been having problems with our AC unit for over a year. Initially we were using a company provided through American Home Shield, but after 5 visits where they provided a short term stop gap I was sick of dealing with it and decided to call a reputable company. Branden was on site within 90 minutes, spent about half an hour looking everything over and had diagnosed the problem. We had everything fixed promptly and competently, I wish I had called them a year ago. Would highly recommend.