Church Plumbing & Heating, Inc.

An excellent service company. This was the third time I've called Church for work at my house - twice for maintenance and one time for installation. Each of the service techs was courteous, efficient, and reliable. I highly recommend this company - not because the owner has a great "radio voice" (which he does have) - but because my actual experience is that the company does great work. Services: HVAC system repair, Installation

Where do I start is it the $199 upfront service fee, the ridiculous pricing on what was maybe an hour of work, or their absurd almost insulting $40 off the service? They claim I'm not the original owner so they can't really honor warranties on the only 4 year old unit. Its weird that I'm not the original owner yet have all paperwork to state otherwise. My unfortunate experience with this company started when a part on a unit they sold to me back in March 2019 failed. I called and they said that a service fee would be required before they even show up, $199 later I'm put in for an appointment the following Monday. The tech showed up before I was home and didn't quote me a price, didn't wait for my confirmation to start the work nothing. When I did show up which I figured had only been an hour, at the most, after he'd been there. He immediately threw paperwork in my face to sign and expected $436 for the job. At this point I'm $635 in the hole for a part that failed on their unit they in

I was told my service would be $99 to come and assess and give me a quote. However they charged me $160 to look under some ceiling tiles. I didn’t have an issue and no quote was needed. Nothing needed fixed at all. The guy wasn’t even there an hour. Do not tell your customers it’s one cost and then charge another. 10/10 do not recommend.