Crystal Valley Comfort Heating & Air Conditioning

This company was based in Middlebury for many years and that is where we called for service. We purchased a new AC unit from this company for thousands of dollars in May of 2019. Their installers did the installation incorrectly and their service manager did not tell me when he came to do a performance check on 08/26/2021. Instead, he charged me $205.75 for this performance check and showed me his report where he said the unit was not operating properly with some test readings he was getting. I was told later by the final Crystal Valley installer that fixed the incorrect installation that this same service manager trains the AC installers. The service manager trained this installer. The service manager should have caught the error at the first service check on 08/26/2021. There is no excuse except he was more interested in the fee than correcting the issue. Another HVAC vendor found the error in the summer 2022 and Crystal Valley Comfort had to do the installation over more than tw

Sam was great at inspecting my AC system and walking me through the issues I was having. He was very friendly, respectful, and knowledgeable. Services: A/C system maintenance, A/C preventive maintenance

Knowledgeable, Professional, timely and helpful notifications of appointment. Best company for Geothermal HVAC systems. My go to service providers. All contractors should be this good. Great Experience Services: HVAC duct & vent repair, A/C preventive maintenance