Redman Services

New furnace installed within 48hrs of calling, saved! Very helpful techs, answered any and all questions I had. Services: Heating system installation, Install AC

Came out and made so many assumptions about what needed to be done. Immediately tried to upsell my wife on replacing things that were brand new, things I know for a fact don’t need replaced. The guy looked confused about the simple job we were asking him to do. Quoted me a high quote after we convinced him that we only needed done what we had called about. They’re more than happy just to charge you the estimate fee and get out of there when you don’t go for their upsells and upcharges. Then the owner tried to call to convince me that it’s all normal and standard, their procedures. Probably is normal unfortunately, but I’ve already found a different company that has treated me way better at half the cost.

I initially wrote a bad review about a miscommunication over their membership fee. After it was submitted, Jay, the owner, called me personally to sort things out. He was extremely personable and professional; it was obvious he has a passion to exceed customers' expectations. I'm thankful for a fair resolution, and I will continue to recommend this company. Service: Heating system repair