Don Rice Construction, LLC

Do not use. Entirely unreliable. My appt was canceled/rescheduled 5-6 times. My toilet has been sitting on the bathroom floor unusable for weeks waiting for them to come finish the job. His employee did not bring a large enough snake to unclog the sewer line. Said they would be back Monday after christmas. Here we're are on January 11th with the toilet still sitting where it was after he left the first time. Easily one of the nicest contractors I've ever met, but also one of the least trustworthy contractors I've ever worked with. Services: Repair water fixtures, Plumbing fixture installation

Choice home warranty uses Don Rice for plumbing issues. Both companies I would rate low. Chw is unprofessional and cheap while Don Rice is completely under water. I would call daily he would ask me to call back to get scheduled as they would schedule then not show up and not call. Then finally came out after rescheduling 3 times at a time when they were not scheduled. Once they wrote up my claim they did change my faucet. It took a month of me calling to see if they submitted my other claim before he finally told me the way to solve this was to call the warranty company and ask for another company. If my leak was bad my house would ha e been ruined by the time they got around to it and in the end they just told me they didn't have the time. Service: Plumbing fixture installation

Don replaced a sewer line from the house to the garage. It was more complicated than originally thought and weather was not cooperative. (All of which I understand.) it took 5 weeks to get that done. The mess following is what was unacceptable. Yard was left a total disaster and the bobcat damage horrific. My hedge row and fence are completely ruined and my deck needs fixed. The bobcat also was backed into my garage and destroyed the door. He put me off starting May 15, still claiming by Labor Day that he’d be fixing it. Never showed up, even setting days he’d have someone there. I was able to get his insurance to pay for the garage repairs but I am out thousands to fix the fencing, hedges, and porch. So frustrating! The sewer line fix is holding but I still am not living at my house due to inaccessibility.