APW Plumbing, Heating & Cooling

Your worker, came out. Did not do a single thing. Told us it was too dirty and he couldn’t attach to the gauges (pictures below showing gauges fully able to be attached to). Left without diagnosing anything. Refuse to use this company ever again. DO YOUR JOB.

APW was assigned to us by a home warranty company we just started using for a rental home we own. While it took a while for parts to come in (current supply chain issues everywhere), they've communicated thoroughly and have kept scheduled appointment times. Services: Shower repair, Faucet repair

Prior to calling APW, I had another Heating and Cooling company out to look at my AC which had been shutting off. Long story short, I was advised they could remove some refrigerant in order to limp it into the fall so we could replace it at a later date, or we could just replace it now. I chose to have the refrigerant removed, and hoped for the best. 2 weeks later the house just couldn't stay below 80 degrees so I called APW to get a second opinion. They arrived at the early part of their window and got to work. Tyler Moore was the technician and he was very professional, explaining and showing me what the problems were and why they caused this issue. The next part is what won APW my business for life. Tyler explained the issue was misdiagnosed by my previous provider, meaning I was about 4lb light on refrigerant ($1300) and suggested I reach out to them to see if they would replace or reimburse me for it. Well I did, and they did agree to come do that. So Tyler saved me over $1000