K W Mechanical

I purchased a hot water heater at Lowes. KW Mechanical showed up to install it and told me the new one would not fit. They also told me they could not even get the old one out because the gas line was in the way, although it was installed with the gas line there when it was replaced last time. He said the gas line would need to be moved. He advised I would need to call a plumbing contractor because KW does not do that kind of work. Their website claims they are a full service plumbing company, but apparently they are not.

I normally dont write reviews but do not call these people. I received a quote from home depot for a water heater install. When these guys showed up they tried the classic bait and switch on my wife stating we needed a bunch of other things and the estimate went up by $600.00. One of the items was for an expansion tank $181 that i already had included in the estimate that was emailed to me. The installer didn't even call Home Depot to verify it was included. He had the nerve to say 4 appts cancelled on him the same day....Pound salt scam artist.

Very easy to deal with! They worked with us on the quote and worked around our very specific needs for installation of a new system. This company has a very honest and ethical approach to doing business. I would highly recommend!