Johnny Pipewrench LLC

When you have an issue and need something done in a timely matter GO ELSEWHERE!! Set a time for them to come and evaluate an issue that I am having. I was given a two hour window; so I took off work and waited.....and waited. After the time passed of when they were supposed to arrive (call first) I called them and was given an excuse as to why they didn't arrive, but told they would be there in an hour. Nothing. They never called or showed. Very poor customer service.

Team did not reinstall our laundry drain properly after they disconnected it to drain the old hot water tank before removing it. Doing laundry the first time since their visit heard an odd noise ran to our laundry on 2nd floor to see a flooded room. Tried to call their line and was told well what do you want me to do but no help offered. Cleaned all day, friends brought over fans, and having damaged assessed in multiple rooms and ceilings from this mess created due to a careless mistake. They also did not wear shoe covers if the house and new carpet was stained after they left that I had to clean which is now soaked. Not a winner in my books! Their rates for a new gas hot water tank are also above market research so poor service and uncompetitive rates = would not recommend. Service: Water heater installation

Work seemed fine and were personable however they never followed up when they stated they would.