Prospers AC

The experience I have had with this company was awesome ,both times. I had no clue what the problem was with the A/C . But I didn’t have to worry about it either cause Mr.Patrick got the job done . Services: A/C system maintenance, Thermostat installation

I had them out for a leak on my mini split then a month later it stopped cooling. I had to chase after to first complete the work the first time and then to get a quote on reinstall. When I decided to go through my home warranty, Patrick told me he would tell them I need a new coil. I would have to pay a little out of pocket for parts that I didn’t have but he would put the claim in. Then he reports to the warranty company that it was faulty installation not wear and tear. He is the only one that worked on the unit. After they denied the claim I found another contractor that did it for 1/3rd the price.

Patrick Prosper is very UNPROFESSIONAL. He was called to provide service and upon a follow up call to confirm, I expressed to him that we had found some else in short order and forgot to call him, he proceeded to hang up in my face. I will NEVER solicit his services again. As a professional, he should’ve understood that a six hour wait to receive AC service in New Orleans in June is a stretch especially if one works from home.