Southern Air Heating, Cooling & Plumbing

Bottom line $240 to change a capacitor on the inside fan. The part is $4 and it is literally popping the wires off 2 terminals (5 seconds at best). Completely took advantage of my wife because she didnt know how exactly a capacitor works. And, it is very apparent that the "technician" didn't either because his explanation after she questioned was moronic. This happens every single time they come do what is in their monthly contract. We are told that our outside unit must have flooded back in 2016 because it is filthy dirty (they come clean it every year mind you). Also our heating system is old and we need to replace it (they will give us a great deal), the unit is a stainless unit 6 yrs old. And even more deceitful is that when she told them the part cost and ease of installation, they told her she was paying mainly for a 2 year warranty for that $4 part. WOW!!!! Reading other reviews here just solidifies they are taking advantage of everyone and just because they are doing

I had a great experience from the initial inspection/quote visit all the way to the finished project. My technical questions prior to the sale and after installation were answered promptly and completely. All A-1 employees were clean, courteous, knowledgeable, and efficient. The work site was properly cleaned up after the installation and I received a folder will all paperwork pertaining to my systems. Services: Installation, Heating system installation, Install thermostat, HVAC duct & vent installation, Install AC

Had a scheduled appointment (May5th) that was canceled the day of after the technician called and said he was on the way. I rearranged my entire schedule to accommodate this time my husband took off work early to accommodate the time. To be told by someone in the office that they are canceling my appointment because someone else had an emergency (I guess they figured someone need to be cool instead of me) and the only time they can come would be 10am the next morning and that is the only time they could offer me this week. My original appt. was an evening time at least ask if mornings work for us.