Sears Heating and Air Conditioning

sears service was excellent . Everyone that came out was professional , on time and it exceeded my expectations . I wish I would have chosen them sooner . Special thanks to Troy(Michael). He was very patient with me and explained everything thoroughly. Thanks Sears

I thought that I was making a good decision after the salesman had convinced me to purchase an over $8,000.00 central air conditioning unit from sears. As i'm sitting here writing this my condenser is not working and 79 degrees in the house. I just had this unit installed August 3, 2016 and the installers placed the unit where I cannot open my shedders. I call them about the problem several times and they either said they were coming back and they would call me back. I would be very happy if Sears would never use PARKERS HEATING AND AIR CONDITIONING ever again. This is my worst experience after spending so money and and a company like that does Sears no good. Today is August 26 and the condenser has stopped working. How long will I be without cool air.

The sales team were amazing. Extremely informative and patient, but the installation crew was very disappointing. I was so excited to get my new windows but deflated when I was told it would take 2 trips to do it in. I feel the personal problems of the installers is not my problem and it should have been handled better. Also who goes to houses to install Windows knowing your going to be in and out of people's homes everyday and be petrified of dogs?? Totally inconvient to lock up and have to walk my dogs for 2 days all day because he was afraid of them. Get an office job or a job where your not going to strangers homes with a very good possibility of seeing dogs.