DiBacco Plumbing, Heating & Cooling Inc.

As a lot of other reviewers, I had used Ralph DiBacco for several years with great service and fair prices. However, about a month ago, I requested service with my 6-year old American Standard toilet in my own home. The rubber flapper had broken, and I'd taken a photo and sent it to Ralph asking for help getting a replacement flapper, since I am working 2 jobs and didn't have time. He responded and said he would come to the house on a Friday, which he did. But the part he brought did not fit, and had to be returned. He returned early next week and replaced the flapper when I was at work. TO THE TUNE OF SIX-HUNDRED AND FORTY-TWO DOLLARS! READ THIS AGAIN: SIX-HUNDRED AND FORTY-TWO DOLLARS!! For $642, I probably could have purchased a new toilet! I am very, very, very disappointed and completely disgusted with the price gouging. I am the manager of an independent senior living facility in Concord, MA, and HAD been looking for a reliable, quality heating, cooling & plumbing company to

DiBacco Plumbing revised our zone heating efficiently and provided expert knowledge to reprogram our boiler. Phil approached the project with exceptional forethought and had more knowledge of how make our condensing boiler heating system perform properly. He shared his knowledge and explained the system better than any plumber we have used. This was a complex job to split a zone, add new valves and and install new thermostats in our 140 year old home. We had one small issue due to plumbing hidden in a wall, and Phil and team were here the next day to resolve the unforeseen problem. Excellent work, and I highly recommend them. Services: Heating system repair, Heating system installation, Install thermostat, Heating system maintenance

I can't say enough great things about owner Ralph DiBacco and his DiBacco Plumbing and Heating team. They proved to be experts in the repair and installation of Navien Combination Boiler/Tankless Water Heating Systems. Quite simply, they are pros who know their stuff. Add in the fact that they went above and beyond and bailed me out of a no-heat, no hot water situation on a Friday afternoon before Memorial Day Weekend, and they are my heroes. Many thanks to DiBacco Plumbing and Heating for a job well done. Services: Heating system repair, Water heater repair