DiBacco Plumbing, Heating & Cooling Inc.

Couldn’t recommend Ralph enough. Super responsive, did a fantastic job at the house and made some great suggestions about the install. Service: Toilet installation

My 10 year old gas water heater began to leak. I contacted Ralph to learn more about my options, including warranty. He answered all my questions - there were lots of them as there are lots of choices out there, along with water heaters being expensive. He was very patient, knowledgeable and helpful. Showed up right on time with his son. They did a very nice job, including putting tarps down. I would definitely hire again. Service: Water heater installation

As a lot of other reviewers, I had used Ralph DiBacco for several years with great service and fair prices. However, about a month ago, I requested service with my 6-year old American Standard toilet in my own home. The rubber flapper had broken, and I'd taken a photo and sent it to Ralph asking for help getting a replacement flapper, since I am working 2 jobs and didn't have time. He responded and said he would come to the house on a Friday, which he did. But the part he brought did not fit, and had to be returned. He returned early next week and replaced the flapper when I was at work. TO THE TUNE OF SIX-HUNDRED AND FORTY-TWO DOLLARS! READ THIS AGAIN: SIX-HUNDRED AND FORTY-TWO DOLLARS!! For $642, I probably could have purchased a new toilet! I am very, very, very disappointed and completely disgusted with the price gouging. I am the manager of an independent senior living facility in Concord, MA, and HAD been looking for a reliable, quality heating, cooling & plumbing company to