Drew Donarumo Plumbing and Heating

Matt and his crew were fantastic. I had a last minute schedule change and because he was quick and responsive we were able to reschedule easily. On the day of the appointment they were on time and quickly diagnosed the issue. I was at work and they were able to pickup a new faucet to replace the faulty one in my kitchen. Made my life so much easier and were in and out quickly. Couldn't recommend more. Service: Faucet installation

I spoke with Matt and scheduled a site visit to get a quote for my project. He never showed up. No phone call-nothing. I gave them a 2nd opportunity. Scheduled another appointment... Again, NO SHOW. Seriously!!! No courtesy call, explanation, apology...nothing. Never even answered my call to see if he was still coming. Wasted my time TWICE. Shame on me. Lesson learned.

Absolutely phenomenal experience with Donaruma plumbing. Not only were they extremely responsive, they were also polite and knowledgeable. I first used their service for the regular maintenance of our multi purpose tankless water heater. Matt was great and walked me the process and did a great good at explaining concepts not familiar to me to ensure I understood what he was specifically doing. He also stressed the importance of regular maintenance to prevent any long term costly issues which I appreciated. Matt was also extremely responsive answering texts and phone calls especially on one off questions I had. I then had an issue with my tankless water heater after the birth of our first child and when returning home we did not have hot access to hot water. I texted Matt who was again very responsive and both his father, Drew and brother AJ, quickly came out to fix the issue within a few hours. I would recommend Donaruma Plumbing to anyone and very much appreciate all of their assista