Drew Donarumo Plumbing and Heating

I spoke with Matt and scheduled a site visit to get a quote for my project. He never showed up. No phone call-nothing. I gave them a 2nd opportunity. Scheduled another appointment... Again, NO SHOW. Seriously!!! No courtesy call, explanation, apology...nothing. Never even answered my call to see if he was still coming. Wasted my time TWICE. Shame on me. Lesson learned.

I would recommend this company to anyone looking for a plumber that is professional and customer oriented. Matt has been to our house for issues with the ejector pump. He explained the issue and the cause. He answers all my questions which eases my concerns. Does not hard sell anything extra just comes in to fix the issue. He gives honest answers. Matt makes me feel as though he is taking care of a family member’s issue. I’ve used this company a few times and they hold committed to the day and time frame they give. I will use them again in a heartbeat if ever in need of their services. Matt is a great young man.

It seems like anytime my tenants have a major problem, boiler, water heater etc its on a weekend. One of my tenants called me and said they had no hot water. I went there and knew the water heater needed replacing. I called several plumbers. It was Saturday the 28th of January and cold. The only response I got an assurance from was Drew and Matt. They replaced the water heater quickly. I told that tenant for any future plumbing issues to call Drew or Matt. 5 stars guys. Thanks Service: Water tank installation